Why is My Affiliate Income Being Held?
📣 Heads up!
Affiliate transactions are typically released 7 days after the transaction has been made, but may need an additional 12 hours to 5 business days to process before becoming available for cash out!
Once a customer has purchased your product using an Affiliate link, you will see the transaction inside your Income Tab, along with the Affiliate's name next to it.
Stan will hold onto these funds (in USD) for both parties for 7 business days before initiating the cash out process. The reason for this is to ensure that no refunds occur within the first 7 days of the transaction being processed! This way, if a refund needs to be processed, the funds are easily accessible. Your Affiliate funds will be visible in the Held By Stan section during this time!
After 7 business days, the funds will be released to your account, at which point they will settle in either Stripe or PayPal. This process can take anywhere from 12 hours to 5 business days, depending on your location!
Overall, your Affiliate funds may take up to 12 business days to be available for cash out. Hang tight — your funds will be available soon 😊