What emails will my customers receive from me?
What Your Customer Will Receive From You
If your customer purchased a product from you, they will receive 2 emails:
- A product confirmation email with the actual product inside of it
- An email from Stripe with a receipt - it looks like the following:
🚨 Please note:
- Customers will not receive Stripe receipts for Recurring Membership charges. They will only receive a receipt for the first initial payment.
- If more than one Product was purchased through a Funnel with an Upsell, they will receive a separate email for each Product they purchased.
If your customer purchased a Collect Emails/Applications (with a product file or link attached) or a Digital Download Product they will receive the following email:
If they purchased a Personalized Video Response Product they will receive the following:
Immediately After Purchase
After Fulfillment of Video Response