Email Flows vs. Email Broadcasts

In this article, we'll explore the differences between Email Flows/Sequences and Email Broadcasts to help you understand how and when to utilize each approach!

Email Flows

An Email Flow is a series of pre-scheduled emails that are sent to subscribers at specific intervals. These emails are typically designed to guide recipients through a predetermined journey or nurture them along a specific conversion path. Email flows are particularly effective for lead generation, onboarding new customers, and delivering automated follow-ups.

  1. Purpose: The primary purpose of an email sequence is to deliver a carefully crafted series of messages that engage, educate, and motivate subscribers. Each email in the sequence is strategically planned to build upon the previous one, gradually moving the recipient closer to a desired action, such as making a purchase or signing up for a service.
  2. Structure: Email Flows have a linear structure, meaning they follow a specific order and timing. They are usually composed of a predetermined number of emails, each with a specific objective or message. For example, an email sequence might start with a welcome email, followed by educational content, product recommendations, and a final call-to-action email.
  3. Automation: Email Flows are typically automated using an email marketing software or customer relationship management (CRM) system. Once set up, the sequence runs automatically based on triggers or time intervals, allowing businesses to engage with their audience without requiring manual intervention for each email.

Email Broadcasts

An Email Broadcast, on the other hand, refers to a single email message sent to a group of subscribers simultaneously. It is a mass email sent to a specific segment or the entire subscriber list. Email Broadcasts are often used to share time-sensitive information, announce promotions, deliver newsletters, or provide updates about the business.


  1. Purpose: The primary purpose of an Email Broadcast is to distribute news, updates, or promotions to a broad audience. It is a one-time message that can be sent to all subscribers or a targeted segment. Email Broadcasts are particularly useful when you want to make announcements or share information that is relevant to all recipients simultaneously.
  2. Structure: Unlike Email Flows, Email Broadcasts are standalone messages. They are not part of a series and do not necessarily follow a specific order or timing. Each Email Broadcast is unique and self-contained, allowing businesses to tailor the content and format to suit the specific message they want to convey.
  3. Manual Sending: Email broadcasts are typically manually sent by the email marketer or business owner. While email marketing platforms facilitate the process by providing tools to manage subscriber lists and design email templates, the actual sending of the email is triggered by the user. This gives more flexibility in terms of timing and content customization.

Choosing the Right Approach

Determining whether to use an Email Flow or an Email Broadcast depends on the specific goals and objectives of your email marketing campaign. Here are a few scenarios to consider:

  • Use an Email Flow when you want to guide subscribers through a series of steps, nurture leads, or provide a structured onboarding experience.
  • Utilize an Email Broadcast when you have time-sensitive information, promotions, or general announcements that need to reach your entire subscriber base at once.
  • Combine both strategies by incorporating email sequences for long-term engagement and email broadcasts for immediate updates or promotional offers.

In conclusion, Email Flows and Email Broadcasts serve different purposes in an email marketing strategy. Email Flows provide a structured, automated approach to engage and nurture subscribers over time, while Email Broadcasts deliver one-time, time-sensitive messages to a broad audience. By understanding the differences between these two strategies, you can leverage their strengths to effectively communicate with your subscribers and drive desired outcomes for your business.

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