How to Manually Add a Customer to an Email Flow

Do you have a customer who needs to be added to your existing Email Flow? Read through the steps below to learn how! 💌


Creator Pro Feature✨

The Email Flow feature is only available on the Creator Pro plan. To upgrade, visit your Settings tab in your account, or click here to learn more.

How to add a customer to a pre-existing Email Flow

  1. Head over to your Customers tab and filter to whom you want to add.
  2. Click on the 3 dots in the top right-hand corner of your Customers tab.
  3. In the submenu, select Add To Email Flow.
  4. Click Add, and you're good to go!

📣 Heads up! You may need to manually send the opt-in emails if the selected audience members have not previously opted in (such as customers who were just imported).


🚨 Please Note! As of now, it is not possible to manually remove a customer from an email flow. You can always set the Flow to automatically remove customers after a certain product purchase by toggling on the setting in Edit Email Flow; however, you are not able to manually remove specific customers.

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