Why are My Customers Required to Enter an Address?
If you are seeing a required physical address field on your product checkout page, it is because tax collection is enabled in your Stan Store. If you'd like to remove this requirement, follow the steps below to disable tax collection!
It is completely your choice whether you would like to collect taxes from your customers at checkout. However, if you have this setting enabled, your customers will be required to provide you with their physical address so that they are taxed correctly based on their location.
How to remove the physical address Required Field
If you'd like to disable your tax collection:
- Navigate to Settings > Payments.
- Scroll to Enable Taxes.
- Toggle the setting off.
You should be good to go! As long as tax collection is not enabled in your Stan Store, your customers will not be automatically required to provide a physical address at checkout.