Keeping You and Your Fans Safe on Stan 🔐

1. Building Trust with Your Fans 🤝

a. Chatting with Your Fans: Friendly Tips for a Smooth Experience

  • Best Practices:
    • Be Yourself: Keep interactions warm and respectful, just like you always do!
    • Protect Your Privacy: Share what’s comfortable, but keep personal details (like phone numbers and emails) private.
    • Clear Communication: Avoid misunderstandings by keeping messages straightforward.
  • What to Avoid:
    • Keep Sensitive Info Private: Passwords, personal data, and bank info should always stay private.
    • Watch for Unusual Requests: If a fan’s message seems off or too personal, trust your instincts and step back.

b. Passwords: Creating Your Digital Fortress

  • Create a Strong Password: Use a mix of upper and lowercase letters, numbers, and symbols to keep it secure. The key is to make it memorable and simple for you, and difficult for others to decipher. Even a well formed phrase or sentence is a strong password!
  • Update Regularly: Changing passwords every few months is a smart habit.
  • Consider a Password Manager: A reliable way to store all your passwords safely.

c. Reporting Suspicious Activity

  • Stay Aware: Keep an eye out for unusual logins, messages, or changes you didn’t make.
  • Contact Us ASAP: Think something’s wrong with your account? Email us at friends@stanwith.me – we’re here to help.
  • Provide Details: Share your Stan Store username, the email associated with it, and a description of the issue so we can address it faster.

2. Keeping Stan a Safe Space for Everyone 🛡️

a. Reporting Content or Behavior on Stan

  • Reach Out: If you spot something concerning, email friends@stanwith.me with details.
  • Share Details: Include screenshots or specifics to help us assess the issue.
  • We’ll Take It from There: Our team will investigate as soon as possible.

b. Identifying Impersonation or Phishing

  • Spotting Impersonation: Watch for accounts pretending to be Stan – official emails will only come from:
    • @stanwith.me
    • @stan.store
    • Anything else (like @gmail.com or @outlook.com) isn’t us!
  • Recognizing Phishing Attempts: If you get messages asking for your login info or directing you to suspicious links, it’s likely phishing.
  • Forward It to Us: Send screenshots or forward the message so we can handle it.

3. Verifying Your Account Ownership ✅

a. Keep Your Contact Details Updated

  • Stay Connected: Keep your email and phone number current so we can reach you if needed.

b. Account Changes Notification

  • We’ll Notify You of Any Changes: If there’s an update to your profile info, you’ll receive an email. Didn’t make the change? Just reach out, and we’ll look into it together.

4. Keeping Stan Stores Safe and Secure 📨

  • Routine Account Audits: To help keep Stan safe and secure for everyone, we occasionally run random account audits. If your account is selected, you may receive an email from accounts@stanwith.me with a few questions about your business.
    • It’s just part of our commitment to keeping Stan a trusted platform, and we’re always here to answer any questions you might have!
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