How to Launch Your Community
Stan Community is an exciting feature that allows you to connect directly with your customers in a private space! You will now be able to offer a paid or free Community that's connected directly with your other products. With Community, your audience can:
- 📲 Share posts
- 🔗 Access their purchased products
- 🎁 Offer exclusive products and integrated Webinars
- 💬 Directly engage with you
📣 Heads Up! Community is included in all plan levels — you can run your entire online business for only $29/mo!
Setting Up Your Community
- Go to the My Store tab, scroll down, and click + Add Product at the bottom.
- Select the Community product.
- Head over to the Community tab and click the Create button. It'll open up a second window to name your Community.
- Choose a name for your Community! It could be based on you, your Stan handle, or the product your customers purchased.
- Click Edit to update your cover photo, so your Community showcases your style and brand.
- Click Reposition to make sure your cover photo fits just right!
- Create a post to share content, announcements, and information with your members.
- Add an About section to share additional information about you and your Community.
- Add any Helpful Links to your members for easy access.
- Add additional information under the Resources tab that your Community can go back and reference!
- Members of your Community can also access all products they've purchased from you under the My Products tab.
- Lastly, you can update the following in your Settings:
- Community name
- Profile picture
- Display name
- Introduction message new members will receive
- Notification cadence
Frequently Asked Questions
Q: Is Community included on the Creator Plan?
A: Yes, Community is available on all Stan subscriptions at no extra cost!
Q: How do I access Community after it's created?
A: After you create your Community, you can access it on the left sidebar menu in your dashboard
Q: In order for a customer to be added to Community, do they need a Stan store?
A: No, a customer does not need a Stan store to have access to your Community.
Q: Can you create a post by recording a voice note?
A: Yes, you can record a voice note and post it in your Community. We do not yet have the ability for someone to respond with a voice note - this is coming soon!
Q: Can I have more than one Community on Stan?
A: As of right now, you can only create and host one Community on Stan.
A: Can I offer a trial period for my Community?
A: As of right now, we don't offer the ability to provide your members with a free trial period. This is a great feature request!
Q: Can I stream a live or offer a live call through Community?
A: No, you cannot stream a live or offer a live call through Community. This is a great feature request and we've added it to the list! That being said, you can absolutely integrate a Webinar as a workaround!
Q: Do you offer a drip feature inside of Community? For example, giving a customer access to a product after being a part of the Community for 3 months.
A: No, we do not yet offer a drip feature for Community, but totally see the benefit. This is added to our list of feature requests!
Q: Can I offer a monthly and yearly option for the Community subscription?
A: No, you cannot offer an option between monthly and yearly payments for Community. This is added to our list of feature requests!
Q: Can I create membership tiers for Community subscriptions?
A: No, you cannot offer different tiers of access for Community. This is added to our list of feature requests!
Q: Can you send private or direct messages?
A: Not yet! This is added to our list of feature requests!
Q: How are the mobile capabilities of Community?
A: You can access Community on your mobile browser and it will have the exact same functionality as it does on desktop!
Q: Can this replace Skool?
A: Yes!
Q: Can I respond to comments with a video?
A: No, you cannot respond with a video in a comment. This is added to our list of feature requests!
Q: Will Community work internationally?
A: Yes, Community can be accessed from anywhere Stan is available!
Q: Can Community be free or discounted with a code?
A: Yes and yes! What and how you charge for Community is completely up to you!
Q: Can Community members upload?
A: Yes, Community members can upload files. As long as the video is a link or a file, your customer can upload it to a post!
Q: Can I upload Looms to my resources?
A: Yes, if you download your Loom as a video, you should be able to upload the video to your Resources tab!
Q: Can my Community members see the roster of my Community?
A: Yes, all of your Community members are able to see who else is in the Community via posts and comments, but are not able to view your full list of members.
Q: Will Community members be able to see locked content or be able to purchase products they have not purchased yet?
A: No, we currently don't have an option for members to view locked products in Community, however, this is on our feature request list!
Q: Can I offer Community as an affiliate product?
A: Yes, you can add an affiliate link to your Community!
What will my customers receive once they purchase Community?
How do my customers login to Community?
Can I manually Grant Product Access to Community?
Can customers be automatically added to Community based off a specific product purchase?
Can I manually remove or revoke access to Community?
Can you access Community through the Stan app?
Can I create categories to organize my Community?
Can I add admin access to my Community, so someone can help me manage it?
Can I create folders within the Resources tab?
Where will customers sign up for Community?
Can I categorize products and resources into folders?
How will customers be notified when new posts are created?
How can I import Community members from another platform to my Stan Community?