How to launch your Community
Stan Community is an exciting feature that allows you to connect directly with your customers in a private space! Now, you can offer a paid or free Community that connects directly with your other products.
With a Community, your audience can:
- 📲 Share posts
- 🔗 Access their purchased products
- 🎁 Offer exclusive products and integrated Webinars
- 💬 Directly engage with you
📣 Heads up!
Community is included in all Stan plans, so you can run your entire online business for just $29/mo!
How to set up your Community
- Go to the My Store tab, and click + Add Product.
- Select the Community product.
- Head over to the Community tab and click the Create button. This will open up a new window!
- Choose a name for your Community! You can base it on yourself, your Stan username, or the product your customers purchased.
- Click Edit to update your cover photo, so your Community matches your style and brand.
- Click Reposition to make sure your cover photo fits just right.
- Create a post to share content, announcements, and information with your members.
- Add an About section to share additional information about you and your Community.
- Add any Helpful Links for your members to access easily.
- Add additional helpful information under the Resources tab that your Community can refer to.
- Members of your Community can also access all products they've purchased from you under the Purchases tab.
- Lastly, you can update the following in your Settings:
- Community name
- Theme
- Community image style
- Profile picture
- Display name
- Intro message (Which new members will receive when they join)
- Notifications
Frequently asked questions
Q: Is Community included in the Creator Plan?
A: Yes, Community is available on all Stan subscription plans at no extra cost!
Q: How do I access my Community after it's created?
A: After you create your Community, you can access it through the left-hand menu in your dashboard.
Q: For a customer to join my Community, do they need a Stan store?
A: No, a customer doesn't need a Stan Store account to gain access to your Community.
Q: Can you create a post by recording a voice note?
A: Yes, you can record a voice note and post it in your Community. We don't yet have the ability for someone to respond with a voice note—but this is coming soon!
Q: Can I have more than one Community on Stan?
A: As of right now, you can only create and host one Community on Stan.
A: Can I offer a trial period for my Community?
A: As of right now, we don't offer the ability to provide your members with a free trial period. This is a great feature request, though!
Q: Can I stream a live or offer a live call through Community?
A: No, you can't currently stream a live or offer a live call through Community. But this is an excellent feature request—and we've added it to our list! In the meantime, you can integrate a Webinar as a workaround.
Q: Do you offer a drip feature inside of Community? For example, giving a customer access to a product after being a part of the Community for three months.
A: No, we don't yet offer a drip feature for Community, but we can totally see the benefit of having one. This is on our list of feature requests!
Q: Can I offer a monthly and yearly option for the Community subscription?
A: No, you can't currently offer monthly and yearly payment options for Community. But this is on our list of feature requests!
Q: Can I create membership tiers for Community subscriptions?
A: No, you're currently unable to offer different tiers of access for Community. However, this is on our list of feature requests!
Q: Can you send private or direct messages?
A: Not yet! We've got this on our list of feature requests.
Q: How are the mobile capabilities of Community?
A: You can access Community on your mobile browser, and it'll have the exact same functionality as the desktop version.
Q: Can this replace Skool?
A: Yes!
Q: Can I respond to comments with a video?
A: No, you can't respond with a video in a comment. But this is on our radar for future feature requests!
Q: Will Community work internationally?
A: Yes, members can access your Community anywhere Stan is available.
Q: Can Community be free or discounted with a code?
A: Yes and yes! What you charge for your Community is completely up to you.
Q: Can Community members upload files?
A: Yes, Community members can upload files. As long as the video is a link or a file, your customer can upload it to a post.
Q: Can I upload Loom videos to my resources?
A: Yes! If you download your Loom as a video, you should be able to upload it to your Resources tab.
Q: Can my Community members see the roster of my Community?
A: Yes—all of your Community members can see who else is in the Community via posts and comments, but they aren't able to view the full list of members.
Q: Will Community members be able to see locked content or products they haven't purchased yet?
A: No, we currently don't have an option for members to view locked products in Community. However, this is on our feature request list!
Q: Can I offer Community as an affiliate product?
A: Yes, you can enable the Affiliate Share feature for your Community!