How to Migrate Your Community to Stan

Do you have an existing Community hosted on another platform that you'd like to move to Stan? No problem! This article explores the two options for you to bring your audience over and get your Community started! 🎉


Manually Import Your Email List

If you have a CSV file of your existing Community, all you need to do is format it with the correct first row (the headers) and save as a CSV file matching the sample below.

🚨 Please note: The First Name or Last Name fields need to be populated with a name, word, etc. in order for the import to be successful. Any contacts that only have an email address will not be imported.

Here are the steps to import your CSV for Community:

  1. Navigate to your Customers tab and select Add Contacts.

  1. Select Upload and choose the CSV file.

  1. Create a unique tag for these contacts so you can find them later and select Confirm.

  1. Make your way to Email Flows > Recipients to send an Opt-In email to all contacts on your list.
  2. Select the three-dot dropdown and click + Send all opt-in emails.

  1. Customize your Opt-In email to let your community know that you're moving over to Stan!

  1. Once your Community has opted in to receiving your emails, you can head to the Customers tab and filter for the tag you created.

  1. Select the three dots in the top right corner of the page and choose Grant Product Access.

  1. Choose your Community from the dropdown, check the box,  and select Grant Product Access.

  1. After you select Grant Product Access, your customers will receive the email invitation!

🚨 Please Note!

Any customer you see listed on the Customers tab when you Grant Product Access will be sent an invitation to your Community! Please make sure that you double-check that you are only granting access to the intended customers.


💭 Food for Thought!

Creating this product as a Private Landing Page allows you to offer a free Community subscription to your existing audience while still charging for the product in your Store!

You can absolutely send your Community the product link to sign up if you'd like to charge, but this can be a cool option to reward your early followers!

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