How to Add Customers to Your Community
Now that you're done Launching Your Community, it's time to add your customers! This article will walk you through a few ways you can invite your existing audience to join! 🎉
Adding a Free Community Subscription to an Existing Product
You can offer a free invitation to your Community with the purchase of a product. Here's how:
- Go to your My Store tab and select the product you'd like to connect.
- Navigate to the Options tab.
- Scroll to the Community Integration dropdown menu and toggle on Invite Customers to Community.
- Once you've toggled the setting on, any customer who purchases this product will also receive an email invitation to Community.
🚀 Heads up!
This feature can only add a free Community membership to a product! If you want to charge all customers for a Community membership, you will need to sell it as a product in your store, like any other!
Adding directly in Community
You can also add members to your Community right in the platform. Here's how:
- Navigate to Manage Members.
- Select + Add New.
- Enter your customer information and select Add Member.
Granting Product Access
If you'd like to provide a free Community subscription to all (or a select group) of your customers, you can grant access in your Customers tab. Here's how:
- Navigate to your Customers tab in your Stan dashboard.
- Choose the group you'd like to invite by using the filters.
- Select the 3 dots in the top right corner of the page and choose Grant Product Access.
- Choose your Community from the dropdown, check the box acknowledging who you will grant access to, and select Grant Product Access.
- After you Grant Product Access, your customers will receive the email invitation!
🚨 Please Note!
Any customer you see listed on the Customers tab when you Grant Product Access will be sent an invitation to your Community! Please make sure that you double-check to make sure you are only granting access to the intended customers.
Sending Out an Announcement
If you want to charge your existing audience for a Community subscription, you can send your Community Product URL in an Email Broadcast to all of your customers telling them about your launch!