Legacy Affiliate Share Feature

🚨Heads up! We are switching over to a New Affiliate Share Feature! 🚨

I am using the Legacy Affiliate Share feature, how will the NEW feature change affect me?

While our plan is to eventually phase out the Legacy Affiliate Share feature once we can ensure a smooth transition, if you are already using it, don't worry!

As of now, we will run both the NEW Affiliate Share feature and the Legacy Affiliate Share feature simultaneously as long as you already have the legacy affiliate share feature configured. You can access both features by using the settings under the NEW Affiliate Share Feature:

If you click + Add Unique Affiliate Link, you can add a Legacy Affiliate link to your product!

What is the Affiliate Share Feature?

The Legacy Affiliate Share feature allows you to create affiliate links for your digital products and then distribute them to other active Stan users to share on their Stan stores!

You have the freedom to choose what commission % you'd like to offer for each affiliate link you create. This feature gives you the ability to share and market your products to other Stan Creators' audiences and reward your affiliates with commission!

How to Create an Affiliate Link for Your Digital Product

1. Head over to the My Store tab, then click into the product you'd like to create the affiliate link for.
2. Select the Options tab and scroll down to find the Affiliate Share section.

3. Next, click +Add Affiliate Link and type in your desired commission %. This is how much commission your affiliate will earn when a sale is made. You can create as many affiliate links as you'd like, using as many different commission percentages.

4. Next, click on the link itself or select the “…” and click Copy URL. Once the URL is copied, share with as many Stan users as you'd like so they can add to their Stan Store.

5. Your affiliate will now need to add this link to their Stan Store using an External Link/ URL product like below:

Frequently Asked Questions

In the Legacy Affiliate Feature, how does someone use the affiliate link I give to them?

In order for someone to qualify as an affiliate user they must:

• Be an active Stan customer 
• Add your affiliate link to their Stan Store

🚨 Your affiliate will only receive commission if they add your link to their Stan store!

With the Legacy Affilaite Share Feature, If your affiliate shares your affiliate link anywhere except their Stan Store (via text, email, their own website, etc), they will not receive commission because there will be no way to track where the sale came from. You as the Creator will receive 100% of the sale and the affiliate will receive 0%. 

What happens if I update or delete my digital product that has an affiliate link associated with it?

If you update or delete a product that has an affiliate link attached to it and someone purchases your product through that affiliate link, your affiliate may receive an invalid link code or deleted link code email.  

If this does happen, this means your affiliate will not receive any commission. They will be prompted to reach out to you directly to resolve this issue.

In most instances, all you need to do is send them a new affiliate link and decide if you would like to manually pay them their commission. 

How do I process a refund for an affiliate transaction?

When an affiliate sale is made, the funds are held for 7 days in case a refund is needed. If you need a process a refund, only the original Creator can initiate this. In addition, only the original Creator can update the customer's information (i.e. name, email address).

If you are the affiliate, you'll need to reach out to the original Creator to make any changes to the transaction.

If you are the Original Creator and would like to process a refund after the 7 day holding period, please note that the refund would include the full amount coming out of the your Income tab, whereas the Affiliate keeps their commission (since it's after the 7-day hold). To process a refund after the 7-day holding period for an Affiliate's customer, please reach out to our support team, as we will need to reach out to our engineering team to process a refund in full. 

How does the payout for the affiliate transaction work?

Once a customer has purchased your product using an affiliate link, you will see the transaction inside your Income tab, along with the affiliate's name next to it.

Stripe will hold onto these funds (in USD) for both parties for 7 days before initiating a payout. The reason for this is to ensure that no refunds occur within the first 7 days of the transaction being processed. This way, if a refund needs to be processed, the funds are easily accessible.

Your funds will be visible in the Held By Stan section:

How do I view my Affiliate transactions and when they will become available to cash out?

To view your Affiliate transactions, follow these steps:

1. Head over to your Income tab
2. Use the Affiliate filter and select either via Affiliate or Affiliate Commission

3. Next, to view the details of each transaction, click on the order. A new screen will open up where you can view the Timeline of each transaction like below:

How do Stripe and PayPal transaction fees work with the Legacy Affiliate Share feature?

The creator who has made the product will get charged all transaction fees from Stripe and PayPal associated with the payment. The affiliate will not be charged any fee and will instead get their share according to the commission.

There are no additional fees associated with Affiliate Shares, the fees are the same as for any other transaction. Read more about the fees here - Stan, Stripe & Paypal Transaction Fees.