NEW Affiliate Share FAQ
Stanβs Affiliate Share feature is receiving a revamp! We have removed the headaches of having to manage your own payouts, and empowered you to create affiliated products that anyone can sell on your behalf, even if they are not Stan users themselves! Please read the article below for frequently asked questions πͺ
β¨ Creator Pro Feature
This feature is only available on the Creator Pro plan. To upgrade visit your Billing Settings tab in your account, or click here to learn more.
How do I access Analytics for my Affiliates' sales?
As the original seller, you'll be able to track all of the sales made by your Affiliates from your Affiliate Analytics Page. Each product has its own tracking page that will allow you to track each individual affiliates sales for a given product! Here's how to find that page:
- Head to your My Store tab and choose your product
- Navigate to the Options tab and choose the Affiliate Share Dropdown
- Select Affiliate Analytics
Will I get notifications for my Affiliates' sales?
YES! As the original Creator and seller of the product you will receive an email notification like the one below. Your Affiliate will also receive a purchase confirmation email for each sale made!
How do Payouts work with the NEW Affiliate Share Feature?
As the Creator of the product, you will be paid out as soon as the Stripe payment for a product is processed! Your Affiliates will be paid out after a 45 day holding period after a product purchase. We hold these funds for 45 days in order for us to be able to process refunds if requested. We understand that a 45 day period is a long time and are working on shortening this payout period!
My Affiliates can't find their Affiliate Link. Can I resend it to them?
Yes! If you need to resend your Affiliate their link, you can:
- Follow the directions above to access your Affiliate Analytics Page
- Select the 3 dots next to the Affiliate you'd like to resend the link to
- Select Resend Affiliate Link
Can I send an email to all my Affiliates?
Yes! You can filter for all Affiliates in an Email Broadcast! Here's how:
- Follow the directions above to access your Affiliate Analytics Page
- Select Send Email
I am using the Legacy Affiliate Share feature, how will this NEW feature change affect me?
While our plan is to eventually phase out the Legacy Affiliate Share feature once we can ensure a smooth transition, if you are already using it, don't worry!
As of now, we will run both the NEW Affiliate Share feature and the Legacy Affiliate Share feature simultaneously as long as you already have the legacy affiliate share feature configured. You can access both features by using the settings under the NEW Affiliate Share Feature:
If you click + Add Unique Affiliate Link, you can add a Legacy Affiliate link to your product!
Can I give unique affiliate links to existing customers of my product after I have enabled the New Affiliate Share Feature?
Yes! You can grant access of unique affiliate links to previous customers of your existing products after you have enabled the New Affiliate Share Feature onto the product!
- Go into your Customers tab
- Filter by product to find the customers of your product that you enabled the New Affiliate Share feature on
- Click on the three dots and then click on "Grant Affiliate Access"
- This will open a pop up where you will select which product with the New Affiliate Share enabled that you would like to grant affiliate access to
- Click on "Grant Affiliate Access"
If you have not used the Legacy Affiliate Share Feature but need it enabled for you, please reach out to friends@stanwith.me and we may be able to enable it on a case-by-case basis! Learn more about our NEW Affiliate Share in this article! For more information on the difference between the NEW and Legacy Affiliate Share Features, visit this page π€©