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151 articles found

  • How to Revoke Access from a Course Participant

    Do you need to remove a customer from your Course Product? Read through the steps below to learn how! 🧑‍🎓 1. Go to My Store > Click on the 3 vertical lines image next to the Course you would like

  • How to Connect iDEAL Payments with Stan

    Heads up! In order to use iDEAL with Stan, the following must be true: Your customers must be located in the Netherlands to use iDEAL. Your Stan Store currency must be in Euros €. Good news! If you

  • How to Set Up Stripe Instant Payouts

    If your Stan Store is connected to a Stripe Custom account for direct deposits, you might be eligible for Instant Payouts! 💸 Once enabled, this feature allows you to access your funds immediately

  • How to Remove the "Product Coming Soon" Notice

    Are you seeing the "Product coming soon!" notice on your products? No need to worry! This message indicates that you have not set up a payment method for your customers yet. You'll need to add a

  • How to Upload or Change Your Profile Picture

    Ready to make your Stan Store your very own personal storefront? Start by uploading a profile picture to your store 🥳 To upload or change your profile picture, follow these steps: Head to the My

  • How to Edit a Stanley-Generated PDF

    Want to customize your Stanley-generated PDF? While we're working on a built-in editor, here's how you can easily edit your PDF using Canva 🎨 Download your generated PDF Click the Download button to

  • How to Migrate Your Community to Stan

    Do you have an existing Community hosted on another platform that you'd like to move to Stan? No problem! This article explores the two options for you to bring your audience over and get your

  • How to Create a Coaching Call Product

    No Calendly? No problem. Stan’s Coaching Call feature makes it super simple to set up and manage your coaching calls — all in one place. It connects to your Google Calendar, blocks time for you, and

  • Why is Afterpay and/or Klarna Not Working?

    Creator Pro Feature ✨ This feature is only available on the Creator Pro plan. To upgrade, visit your Settings tab in your account, or click here to learn more. In order to use Afterpay or Klarna, the

  • How to Manually Grant Affiliate Access

    Do you need to give free Affiliate access to a customer? Check out this step-by-step guide to learn how! 💪 ✨ Creator Pro Feature: The Affiliate Share feature is only available on the Creator Pro

  • How to Cash Out Inside Stan

    First of all, congrats on your first sale! 🎉 There’s nothing better than getting paid for your work. Here’s exactly how to cash out your earnings, step by step. Cashing Out from Your Stan Account

  • How to Launch Your Community

    Stan Community is an exciting feature that allows you to connect directly with your customers in a private space! Now, you can offer a paid or free Community that connects directly with your other

  • How to Create a URL / Media Product

    The URL / Media Product lets you link out to any external page — like an Affiliate link, event page, or podcast episode. You can customize how it looks and where it leads 🔗 How to set up a URL /

  • How to Update Your Bank Details for a Stripe Express Account

    Please note: This is only for Creators who have signed up for Stan prior to August 1, 2023, and are using a Stripe Express account with Stan. Creators who signed up after this date are using Stripe

  • What are the Differences Between the Legacy Affiliate Share Feature and the NEW Affiliate Share Feature?

    We have written down the core differences between the Legacy and the New Affiliate Share Feature in this table so you can clearly understand which situations you’d want to use each feature in! 🚀 ✨

  • ​How to Sync Your Google Calendar with Stan

    If you're offering coaching calls, meetings, or webinars, we recommend connecting your Google Calendar to Stan. This ensures customers can only book when you're available — no double-booking or

  • How to Build & Launch Your Stan Store in 30 Minutes

    Ready to set up your Stan Store and start earning fast? This guide will walk you through everything you need to launch in under 30 minutes — from customizing your design to adding products and

  • How to Add a Meta Pixel ID

    Interested in tracking Advanced Analytics? You may want to use a Meta Pixel ID to track your Stan traffic and clicks from Meta! Check out this article to learn how 🤩 ✨ Creator Pro Feature This

  • How to Troubleshoot Your Pixel ID

    Connecting your Pixel ID to Stan can be a bit of a complicated process! If you're having trouble making the connection or tracking events, please check out the troubleshooting steps below 🤩 Creator

  • How to Track Your Affiliate Sales

    Tracking Affiliate sales is simple with Stan’s built-in analytics tools. Both Creators and Affiliates have access to dashboards to monitor performance 🤩 ✨ Creator Pro Feature This feature is

  • Creator Pro Features

    Are you looking to take your business to the next level and cut out those extra subscriptions? We've got you covered with the Creator Pro Plan! Check out this article to learn a bit more about the

  • Managing Your Community Members

    Community is a super exciting feature on Stan that provides a private space for you to connect directly with your audience. In this article, you'll learn what your Community Members will see and how

  • Order Bump Frequently Asked Questions

    Have questions about Order Bumps? We’ve rounded up answers to some of the most common questions Creators ask. Order Bump Setup & Functionality Q: Can I add more than one Order Bump to a product? A:

  • How to Create a Course Product

    Stan's eCourse product lets you sell structured, video-based courses directly from your storefront. Whether it's a mini course, full program, or drip-based coaching series, you can guide your

  • How to Use the Success Tab

    Need help setting up your Store or learning a new feature? The Success tab is your go-to hub for everything you need to know about Stan Store, led by our in-house growth expert, Professor T. It gives

  • How to Set Up Your Calendar Availability

    If you're looking to offer a Coaching Call or Webinar on your Stan Store, you'll first need to set your calendar availability to make sure you don't get overbooked! With Stan, you will be able to set

  • Sell a Digital Download Product

    What is a Digital Download Product? A Digital Download Product is a file-based product that your customers can instantly access after purchase — no shipping or live sessions required. It’s one of the

  • How to Set Up Stan AutoDM

    Stan AutoDM takes your Instagram sales game to the next level by automating replies! Here’s how it works: 📲 Pick a keyword, or multiple keywords. 🔗 Post on Instagram asking your audience to DM or

  • Funnels Frequently Asked Questions

    Looking for a quick answer? Here are some of the most common questions about Funnels. Funnel Setup & Functionality Q: How many pages can I add to a Funnel? A: Funnels can contain up to 20 pages

  • Common Stan AutoDM Workflow Errors & Troubleshooting

    Are you seeing an error with your Stan AutoDM workflow? Check out this article to see the most common errors steps to troubleshoot them 💪 Most Common Workflow Errors for Stan AutoDM 💬 Make sure

  • How to Create a Payment Plan in Stan

    Creator Pro Feature ✨ This feature is only available on the Creator Pro plan. To upgrade, visit the Settings tab in your account, or click here to learn more. Stan Payment Plans are a powerful

  • How to Subscribe on the Stan Mobile App

    Welcome to the #StanFam! We're so excited you're here and can't wait to support you on your Creator journey 💜 Stan Mobile App Availability: The Stan mobile app is currently only available on iPhone

  • Payment Plans: Afterpay & Klarna

    Creator Pro Feature ✨ This feature is only available on the Creator Pro plan. To upgrade, visit your Settings tab in your account, or click here to learn more. What is Afterpay? Afterpay is a global

  • What Is Adaptive Pricing / Local Currency at Checkout?

    Selling to customers around the world just got easier! 🌍 Stan now automatically shows your international customers your prices in their own local currency at checkout. The best part? You don’t need

  • Differences Between Disputes & Inquiries

    You may notice that you have an inquiry, but it hasn't turned into a dispute just yet! In this section, we will go over the differences between a Stripe Dispute and an Inquiry. Q: What is an Inquiry?

  • How to Create a Funnel

    Creator Pro Feature✨ This feature is only available on the Creator Pro plan. To upgrade, visit your Settings tab in your account, or click here to learn more. What is a Funnel? A Funnel is a way to

  • Stripe Disputes

    Did a customer dispute a charge for one of your sales? If so, please check out the following article to learn what disputes are and how to manage them! ✅ What does it mean when a transaction has been

  • How to Connect Stan with Zapier

    Need to connect an external platform to Stan? Great news — you can use Zapier to integrate it seamlessly! Check out this article to learn how 🚀 What is Zapier? Zapier is a tool that allows you to

  • Stan, Stripe, and PayPal Transaction Fees

    One of our values at Stan is being Creator First. One way we embody this is by not taking a cut of your hard-earned income. Stan earns 0% from transactions made on the platform—you'll only pay a flat

  • How to Create a Recurring Membership Product

    What is a Recurring Membership Product? A recurring membership product allows you to charge your customers on a recurring basis — daily, weekly, monthly, or annually — in exchange for ongoing value.

  • Why is My Payment Plan Not Processing?

    If your customer paid for their product using a payment plan, then they will be charged on an ongoing basis! There are a handful of reasons why customers' payment installments may not be processing:

  • Marketing Consent (GDPR)

    The marketing consent checkbox is automatically included on your checkout pages and lead magnets. This helps ensure customers have a clear choice about receiving marketing communications and supports

  • Stan AutoDM Best Use Cases

    Social Media Marketing is one of the best ways to get the word out about your store and products! Our new Stan AutoDM feature can help streamline your social media marketing and turn those views into

  • How to Create a Discount Code

    You can offer an exclusive discount code to your audience with Stan's discount code feature. Use these for holiday promotions, customer loyalty discounts, weekend specials, and much more! 💸 Creator

  • Pairing Stan AutoDM with Other Stan Features

    Are you wondering how you can use Stan AutoDM with other Stan features to maximize your sales? Check out this article for a few ideas 💡 💌 Pairing Stan AutoDM with Email Flows Stan AutoDMs are a

  • How to Enable an Order Bump

    Creator Pro Feature✨ This feature is only available on the Creator Pro plan. To upgrade, visit your Settings tab in your account, or click here to learn more. Order bumps are a simple yet powerful

  • How to Set Up the Affiliate Share Feature

    Stan's new Affiliate Share feature lets both Stan and non-Stan users sell your products on your behalf—helping you reach even more people! 🤩 ✨ Creator Pro feature This feature is only available on

  • Why is Zapier Not Working?

    Having trouble with setting up Zapier and another tool? Don't worry, we know how you feel and have some simple steps to check that should clear things up in no time. In order for Zapier to find a

  • How to Shut Down or Disable an Active Community

    Are you trying to disable an active Community and have some questions? You've come to the right place! 🚨 Heads Up! Once a Community is created, it cannot be shut down automatically. In order to

  • 🤖 AI Twin Product Type (Currently in Beta)

    Welcome to the future of monetizing your genius — meet your AI Twin on Stan! Your AI Twin is a digital version of you that your customers can subscribe to for instant, always-on guidance, coaching,